Privacy Policy

Last Updated: 3 March 2026

1. Introduction

Welcome to Proqura ("we", "our", "us"). Proqura is a cloud-based procurement and inventory management software operated via https://proqura.in.

This Privacy Policy explains how we collect, use, store, and protect information when businesses and their authorized employees use our platform. Proqura is designed for business use by manufacturing companies and their employees managing procurement, vendors, and inventory operations.

2. Information We Collect

We collect the following types of information:

A. Account & Business Information

  • Name
  • Email address
  • Phone number
  • Job title
  • Company name
  • Business contact details

B. Procurement & Vendor Data (Uploaded by Users)

  • Vendor details
  • Purchase orders
  • Indents
  • Inventory records
  • Invoice references
  • Manual payment entries
  • UTR reference numbers
  • Business financial records

Note: Proqura does not process payments directly. Any payment-related information entered into the platform is for record-keeping purposes only.

C. Technical Information

  • IP address
  • Browser type
  • Device information
  • Log data
  • Usage analytics
  • Crash reports via Sentry

3. How We Use Information

We use collected information to:

  • Provide and maintain the Proqura platform
  • Enable procurement lifecycle tracking
  • Manage inventory records
  • Maintain audit trails
  • Improve system performance and reliability
  • Diagnose crashes and technical issues (via Sentry)
  • Provide customer support
  • Ensure security of the platform

We do not sell or rent any user data.

4. Data Sharing

We do not share, sell, or trade user data with third parties. The only third-party service integrated is:

  • Sentry – used strictly for crash reporting and performance monitoring.

Sentry may process limited technical information necessary to identify and fix application errors.

5. Data Storage & Hosting

  • Proqura is hosted on servers located in Singapore (Railway infrastructure).
  • All data is stored securely in encrypted databases.
  • We implement industry-standard security measures to protect against unauthorized access, alteration, or disclosure.

6. Data Retention

We retain data:

  • For as long as the customer account remains active.
  • As required for legal, audit, or compliance purposes.
  • Until a business requests deletion of its account and associated data.

Upon account termination, data may be permanently deleted after a reasonable retention period.

7. Data Security

We use appropriate technical and organizational measures including:

  • Encrypted connections (HTTPS)
  • Secure server infrastructure
  • Access controls
  • Database protection
  • Monitoring and logging systems

However, no system can guarantee 100% security.

8. User Rights (India – DPDP Act Alignment)

Under applicable Indian data protection laws, users may have rights to:

  • Request access to their data
  • Request correction of inaccurate data
  • Request deletion of personal data
  • Withdraw consent (where applicable)

Requests can be made by contacting us at support@proqura.in

9. Children's Privacy

Proqura is a business software solution and is not intended for individuals under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

11. Contact Information

For privacy-related inquiries, contact:
support@proqura.in
https://proqura.in